PDPA Personal Data Protection Policy
Thai-German Meat Product Co., Ltd.
1. Data Controller
Thai-German Meat Product Co., Ltd. ("Company") is the controller of personal data collected from users through the website www.tgm.co.th ("Website"), responsible for collecting, using, or disclosing personal data in accordance with the Personal Data Protection Act B.E. 2562 ("PDPA").
2. Personal Data Collected
- Personal identification data, such as name-surname, address, phone number, email
- Payment account data, such as bank account numbers or credit card information (collected by third-party payment systems)
- Transaction data, such as purchase history, payment history
- Technical data, such as IP address, cookies, or website usage data
- Profile and behavioral data, such as interests, opinions, or surveys
3. Purposes of Collection, Use, and Disclosure
We process your data for the following main purposes:
- Process orders and deliver products
- Notify order updates and provide after-sales service
- Verify payments and financial reporting
- Send news, promotions, or content that you have consented to
- Use data to analyze user behavior, improve services, and manage risks
- Legal obligations, such as tax reporting or PDPA compliance
4. Legal Basis for Processing
The Company processes data in accordance with PDPA based on 3 main legal bases:
- Use of data based on your consent (Consent)
- To fulfill contractual obligations (Contractual necessity)
- To comply with legal obligations or legitimate interests, such as fraud prevention (Legal obligation / Legitimate interests)
5. Consent and Withdrawal
- You may give consent by checking a box on a form or clicking the “Agree” button before any action.
- You may withdraw consent at any time without retroactive effect and without any penalty.
6. Data Retention Period
- Data will be retained until the purpose is fulfilled, such as until the order is completed, or until the time limit specified by law.
- If the retention period cannot be specified, data will be stored for a reasonable period as determined by the Company’s policy.
7. Rights of Data Subjects
Under PDPA, you have the following rights:
- Request access and receive a copy of your data
- Request correction of inaccurate data
- Request deletion or restriction of processing (where not prohibited by law)
- Transfer data to another system (Data portability)
- Object to processing or withdraw consent
- Lodge a complaint with the Personal Data Protection Committee (PDPC)
8. Disclosure of Data to Third Parties
The Company may share data with:
- Logistics partners for product delivery
- Payment service providers, accounting auditors
- Agencies assisting in CRM or marketing (under data protection agreements)
- Government agencies as required by law
9. Security Measures
The Company employs appropriate technical measures, such as SSL encryption, access controls, and regular system audits to prevent unauthorized access.
10. Cookie Settings and Online Data Storage
- The website uses cookies to analyze user behavior and improve services.
- You can manage cookies through your browser settings, but disabling some cookies may affect certain website features.
11. Contact Us
If you have any questions or wish to exercise your rights, please contact:
- Thai-German Meat Product Co., Ltd.
- Email: order@tgm.co.th
- Phone: 02-294-7273 ext. 108
